Privacy Policy

Last Updated: August 11, 2026

VSynap Technologies ("we", "us", or "our") operates the Strengthaura mobile application ("App"). This Privacy Policy explains how we collect, use, store, and protect information when you use our App.

By using Strengthaura, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use the App, we may collect the following information:

A. Account and Profile Information

When you create or use an account, we may collect:

B. Appointment Information

When patients request appointments or physiotherapists manage appointments, we may collect:

If an appointment is booked through a phone call, a physiotherapist may enter the appointment information into Strengthaura for scheduling and management purposes.

C. Exercise Information

Strengthaura may allow patients to add and manage their self-exercises. This may include:

Users should only enter information that is necessary for using the App.

D. Location Information

To help users find physiotherapy services near their area, Strengthaura may use location information. Location information may be used to:

Strengthaura will request location permission where required. Users can disable location access through their device settings, although some location-based features may not work properly.

E. Camera and Exercise Counter

If Strengthaura provides an exercise repetition counter using the device camera, the App may request camera access.

Camera access is used to provide exercise-related functionality, such as detecting movements and counting repetitions.

Where technically applicable, camera images or video may be processed on the device and may not be uploaded or stored by us. If any camera data is transmitted to our servers, we will process it only for the functionality described in the App.

Users can disable camera access through their device settings.

F. Device and Technical Information

We may automatically collect limited technical information such as:

This information helps us maintain, secure, troubleshoot, and improve Strengthaura.

2. How We Use Information

We may use collected information to:

We do not use personal information for purposes unrelated to the App's services unless permitted by law or with the user's consent where required.

3. Health and Medical Information

Strengthaura may allow users to enter information relating to physiotherapy exercises, physical conditions, treatment-related activities, or other health-related information.

Such information should be provided only when necessary for using the App.

Strengthaura is intended to support communication, appointment management, exercise management, and related services. It is not intended to provide medical diagnosis or replace professional medical advice.

Users should consult a qualified healthcare professional for medical diagnosis, treatment, or advice.

4. Sharing of Information

We may share information only when necessary to provide Strengthaura's services, including:

We do not sell users' personal information.

5. Third-Party Services

We may use third-party service providers for services such as:

These providers may process information according to their own privacy policies and applicable contractual and legal requirements.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no electronic storage or transmission system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide Strengthaura's services, maintain records, resolve disputes, comply with legal obligations, and enforce our agreements.

When information is no longer required, we may delete or anonymize it in accordance with our data retention practices and applicable laws.

8. Account and Data Deletion

Users may request deletion of their Strengthaura account and associated personal information by contacting us at:

Email: support@vsynaptech.com

Certain information may need to be retained where required by law or for legitimate business purposes.

9. Children's Privacy

Strengthaura is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement where required by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

10. Notifications

Strengthaura may send notifications relating to:

Users can manage notification permissions through their device settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the updated version will be published through Strengthaura or our website with a revised "Last Updated" date.

Users are encouraged to review this Privacy Policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

VSynap Technologies
V-Synap Technologies LLP
235, BINNAMANGALA, 2nd Floor,
13th Cross Road, Indira Nagar 2nd Stage
Bengaluru - 560038
India
Email: support@vsynaptech.com
Website: VSynapTech.com

By using Strengthaura, you acknowledge that you have read and understood this Privacy Policy.