UNGAA grants you a limited, non-exclusive, non-transferable, revocable license to use the application and Services solely for personal, educational, and lawful purposes in accordance with this agreement. This license does not transfer ownership of the application or any intellectual property rights.
You may use UNGAA only if you comply with applicable laws in your country or region, are legally permitted to use digital services, meet minimum age requirements under applicable laws, and have obtained parent or guardian consent where required.
Users must maintain respectful and lawful behavior while using UNGAA. You agree not to upload or distribute abusive, hateful, discriminatory, or violent content, share pornographic, sexually explicit, or obscene material, or engage in harassment, bullying, threats, or intimidation of any kind.
You further agree not to exploit or harm minors, promote illegal activities, upload malware or malicious code, attempt unauthorized access to systems or accounts, use bots or scraping tools for automated abuse, spread misinformation, scams, or spam, or violate intellectual property rights. UNGAA maintains a strict zero-tolerance policy for objectionable content and abusive users.
Users remain responsible for all content they upload, post, search, generate, or share through UNGAA. By submitting content, you grant UNGAA a worldwide, royalty-free, non-exclusive license to store, host, display, moderate, and process that content for purposes including improving platform services and delivering personalized educational experiences.
UNGAA reserves the right to remove any content that violates this agreement or applicable laws without prior notice.
UNGAA uses both automated and manual moderation systems to help maintain a safe environment. Measures include AI-based content filtering, offensive language detection, image and media moderation, spam detection, and human review processes.
Users can report objectionable content and block abusive users at any time. UNGAA aims to review valid reports and take action within 24 hours. Actions may include content removal, user warnings, temporary suspensions, or permanent bans depending on the severity of the violation.
Users may block other users at any time. When a block occurs, blocked content may immediately disappear from feeds, interaction restrictions may apply, and the action may trigger a moderation review.
Users can report harassment, hate speech, explicit content, spam, and violent or harmful content. Please note that false or malicious reporting may itself constitute a violation of this agreement.
UNGAA may provide AI-generated educational assistance, personalized learning suggestions, AI-driven explanations, and learning recommendations as part of its Services.
AI-generated responses may contain inaccuracies or incomplete information. UNGAA does not guarantee academic correctness, professional certification accuracy, or legal, medical, or financial reliability of AI-generated content. Users should independently verify important information before relying on it.
All rights related to UNGAA branding, logos, designs, software, AI systems, databases, educational frameworks, and user interfaces remain the exclusive property of UNGAA and its licensors.
You may not reverse engineer, copy, redistribute, modify, sell, republish, or commercially exploit the Services without prior written permission from UNGAA.
Certain features of UNGAA may require payment or a subscription. Where applicable, pricing may vary by region and applicable taxes may apply. Payments are processed through authorized providers and subscription renewals may occur automatically unless cancelled.
App Store and platform billing policies may additionally apply to purchases made through those platforms.
Your use of UNGAA is governed by the UNGAA Privacy Policy. UNGAA is committed to complying with applicable international privacy regulations including GDPR, UK GDPR, CCPA/CPRA, COPPA where applicable, and other regional privacy regulations.
Depending on your jurisdiction, users may have rights to access their data, correct information, request deletion, restrict processing, or withdraw consent where legally applicable.
UNGAA operates globally and may process information across multiple countries and cloud infrastructure regions. By using the Services, you understand that data may be transferred internationally, privacy protections may vary by jurisdiction, and appropriate safeguards may be implemented where legally required.
UNGAA may modify features, suspend functionality, conduct maintenance, improve AI systems, or update educational content at any time. We do not guarantee uninterrupted availability or error-free performance of the Services.
UNGAA may integrate third-party services including cloud providers, analytics platforms, authentication services, AI providers, payment gateways, and push notification providers. Your use of such integrated services may also be governed by the respective third-party terms and privacy policies.
UNGAA may suspend or terminate accounts immediately if users violate this agreement, engage in abusive conduct, attempt security breaches, repeatedly violate community standards, or upload prohibited content.
Users may stop using the Services at any time. Certain obligations under this agreement may survive termination.
UNGAA Services are provided on an 'AS IS' and 'AS AVAILABLE' basis. To the fullest extent permitted by law, UNGAA disclaims all warranties including merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and reliability.
To the maximum extent permitted by law, UNGAA shall not be liable for indirect damages, educational outcomes, user-generated content, data loss, service interruptions, unauthorized access, third-party conduct, or AI-generated inaccuracies.
Some jurisdictions may not allow certain limitations, so parts of this section may not apply to you.
You agree to indemnify and hold harmless UNGAA, its affiliates, employees, officers, and partners from any claims arising from your misuse of the Services, violation of applicable laws, violation of this agreement, or infringement of third-party rights.
You agree not to use UNGAA in violation of export control laws, sanctions regulations, or trade restrictions applicable in your jurisdiction.
This agreement shall be governed by the applicable laws of the jurisdiction in which UNGAA operates, except where local consumer protection laws require otherwise. For users located in the European Union, United Kingdom, United States, or Asia-Pacific regions, mandatory local consumer rights shall remain unaffected.
UNGAA may update this agreement periodically. Updated versions will be published within the app or on related platforms. Continued use of the Services after updates constitutes acceptance of the revised terms.
For legal, compliance, or support inquiries, users may contact UNGAA through the official support channels provided within the application or by reaching out to info@vsynaptech.com.
UNGAA provides users with the ability to upload videos for the purpose of generating AI-powered transcripts, subtitles, translations, summaries, and other related services ('Video Services'). By uploading any video, you represent and warrant that you are the owner of the video, or that you have obtained all necessary rights, licenses, permissions, and authorizations to upload and process the video through UNGAA.
You agree not to upload copyrighted movies, television shows, web series, or premium streaming content without authorization; pirated or illegally downloaded videos; videos that infringe the intellectual property rights of any third party; videos that violate applicable laws or regulations; or content that contains malware or harmful code.
You acknowledge that VSynap Technologies LLP does not verify ownership of uploaded videos and acts solely as a technology platform providing transcription and AI processing services. You are solely responsible for all content you upload and for any legal consequences arising from such uploads.
Before uploading a video, you will be asked to confirm that you own the video or have permission to upload it, that the video does not infringe any copyright, trademark, or other intellectual property rights, that you understand uploading pirated or unauthorized content may result in account suspension and legal action, and that you accept UNGAA's Terms & Conditions and Privacy Policy.
All copyrights and other intellectual property rights in uploaded videos remain with their respective owners. Uploading a video does not transfer ownership to VSynap Technologies LLP.
You grant VSynap Technologies LLP a limited, non-exclusive, revocable license solely for the purpose of processing the uploaded video, generating transcripts, providing AI-generated outputs requested by you, and improving the operation and security of the Service where permitted by law. This license automatically terminates once the processing is completed and any applicable retention period expires.
VSynap Technologies LLP respects the intellectual property rights of others. If you believe that any content uploaded through UNGAA infringes your copyright or other intellectual property rights, please contact us with your contact information, proof of ownership, identification of the allegedly infringing material, and sufficient information for us to locate the content.
Upon receiving a valid complaint, VSynap Technologies LLP may remove or disable access to the content, suspend or terminate the responsible user's account, and cooperate with lawful investigations where required.
VSynap Technologies LLP does not pre-screen, monitor, endorse, or guarantee the legality of user-uploaded content. Users are solely responsible for the videos they upload.
VSynap Technologies LLP shall not be liable for any claims, damages, losses, or legal actions arising from unauthorized uploads, copyright infringement, piracy, trademark infringement, privacy violations, or any unlawful content uploaded by users.
The user agrees to indemnify and hold harmless VSynap Technologies LLP and its directors, employees, affiliates, and partners from any claims arising out of their uploaded content.
We help users (children and adults) improve vocabulary, topics and subjects and provide translations. This policy explains what personal data we collect, why we collect it, how we use it, who we share it with, your rights, and how parents can control a child's account.
This Privacy Policy applies to all UNGAA App services: mobile apps, website, APIs, and in-app features (collectively “Services”) worldwide. If you are a parent or guardian using or supervising a child under local age thresholds, see the Children's Privacy section.
We collect only what is necessary to provide the Services. Account and registration data includes name (optional), email, username, hashed password, and age or date of birth for age gating and legal compliance.
Profile and preferences data includes language preferences, progress, achievements, and avatar or profile picture choices. App usage and performance data includes device type, OS version, app version, log files, IP address, crash reports, timestamps, and feature usage metrics aggregated and pseudonymized where possible.
Content data includes vocabulary practice entries, voice recordings if the voice feature is enabled, typed text and translation requests, and user-generated content. Voice recordings and typed text are processed only with user consent. For purchases, we collect only a payment token or third-party processor reference and do not store full card details. There is no payment provider during Beta Launch and this section will be updated upon Production Version launch. Data from third-party services such as Google or Apple is imported only with your explicit consent.
We provide services to children and professionals and treat child accounts with heightened protections. If a user is under the age that requires parental consent where they live — for example, under 13 in the U.S. under COPPA — we will not collect personal information from the child unless we obtain verifiable parental consent.
We collect minimal data for child accounts: a persistent, non-identifying learner profile, progress, and a locally necessary age band. Targeted advertising and profiling are disabled for child accounts by default. For EU/UK users, we implement age-appropriate defaults per the ICO's Age-Appropriate Design guidance.
Where applicable under European and UK laws, UNGAA processes personal information based on user consent for optional features such as voice recording, analytics, or targeted marketing; contractual necessity to provide the app and purchased features; and legitimate interests for limited diagnostics, fraud prevention, and feature improvement — balanced against user rights.
Processing may also be based on legal obligation or public interest when required by law. For EU/EEA users, we record the legal basis per GDPR. For California residents, we follow CPRA/CCPA rights.
UNGAA uses collected data to provide, update, and personalize the Services including progress tracking and multi-language translations. We improve and develop features using only aggregated or pseudonymized data for product improvement unless you have consented otherwise.
We also use data for security, fraud prevention, bug fixes, and abuse detection; to process payments and order history; to send transactional messages such as account and password resets and optional marketing communications with opt-in; and to comply with legal requests.
We use third-party processors for cloud hosting, analytics, voice processing, and payment processing. We share only the minimum data needed. Where required, we use approved transfer mechanisms such as EU Standard Contractual Clauses or local legal alternatives for cross-border transfers.
Personal data may be transferred outside your country for hosting, analytics, or third-party services. We assess legal requirements and implement safeguards including adequacy findings, Standard Contractual Clauses, and encryption.
Basic account data is retained until you delete your account plus 6 months for backups and legal obligations. Child account data retention is minimized and parents can request deletion at any time. Transactional and payment information is retained per applicable tax and accounting laws.
We use industry best practices including encryption in transit (TLS), encryption at rest where feasible, hashing of credentials, regular security audits, vulnerability patching, and access controls. If a breach affects user data, we will notify affected users and relevant authorities per applicable laws.
We use cookies and similar technologies for essential functionality and, with consent where required, analytics. Users can manage cookie preferences in the app or via device settings.
Depending on your region, you have the right to access, correct, or delete your personal data; request portability of your data; restrict or object to processing; and withdraw consent at any time. Requests can be submitted through official in-app support channels.
Parents must provide verifiable consent before we collect more than minimal data from a child. Parents may review, modify, or delete the child's data and revoke consent at any time.
We provide easy parental controls inside the app and a clear parental consent flow. For U.S. users, we follow COPPA guidance for verifiable parental consent.
Users and parents of children can request account deletion or export of their data by contacting info@vsynaptech.com. Deletion will be completed within a reasonable timeframe subject to legal exceptions.
We may update this policy periodically. For material changes we will notify registered users and publish the updated effective date.
For any questions, you can reach us at info@vsynaptech.com. We will respond to your questions at the earliest opportunity.
When you upload a video to UNGAA, we may process video files, audio tracks, speech, subtitles, timestamps, AI-generated transcripts, translated text, summaries, and metadata associated with the upload. This processing is performed solely to provide the requested features.
Uploaded videos may be processed using artificial intelligence technologies operated by VSynap Technologies LLP and/or trusted third-party AI service providers. Such processing may include speech recognition, language detection, transcription, translation, summarization, and subtitle generation.
We share only the information necessary to provide these services and require our service providers to protect user data appropriately.
Uploaded videos are retained only for as long as necessary to provide the requested services or to comply with legal obligations. We may automatically delete uploaded videos after processing or after a defined retention period.
If we receive a valid copyright complaint regarding an uploaded video, we may remove the content, suspend processing, preserve records where legally required, and notify the uploading user when appropriate.